S E C T I O N S

Phone Integration

 Options

External Providers

Our team do not provide the Phone connection services directly although we have worked with some of these providers directly with customer sites.

Versions of ACT! these products work with

ACT! 2012 / 14
ACT! 2011 / 13
ACT! 2010 / 12
These add-ins may work with older versions but you should consult with the vendor before proceeding.

Connect your database to your phone system

Would you like to know who is calling you before you answer the phone?

One of the benefits is that a good CTI product can search your database and provide this integration. This integration appears to be even better than it was as little as 5 years ago with a number of additional search functions becoming available.

Some systems now even do a Google search and will bring up the website of the contacts on the phone if nothing else can be found internally.

When looking for a system you need to be sure that the vendor can provide the following key items:

  • Seamless interface to your database
  • Capability to manage the connections both in and out of the office.
  • Recording and Reporting capability to assist you to lift you and your teams productivity.

A Wide Range of Options

With each vendor you will find there are many options available and you will need to see how they fit into your business plans over the coming years rather then just the features that may look fantastic on the surface.

4UCRM consulting options

Depending on the vendor you choose for your integration our consulting team may be able to provide that external level of consulting if you feel that this may be required in your environment.

Support

There is no FREE support for these products unless implemented by the 4UCRM team.

Helping you turn more prospects into Customers

© Copyright 2011 4UCRM.com  All rights reserved. Last Updated Tuesday, September 18, 2012
ACT Consultants - ACT Consultants Australia - ACT Support - CRM software - ACT Software - ACT Consultants United States - CRM consultants - ACT Knowledge base - Remote Support

LogoA100

Helping you turn more prospects into customers

Quick links

Windows Tips & Tricks
Some Windows tips to help you become more productive.

ACT! Tips & Tricks
A range of tips for ACT! users to save you time.

CRM Resources
A range of tips for selecting and making better use of your CRM system.

Articles to assist your CRM decision
These articles will assist with your CRM deployment.

Existing Clients
Our client list may be in your industry.

Updates
Find updates for your system.